Due to a new management system and website we thought we would answer some of the more common questions to get you going and help.

1. How do I become a member of the club?

The first thing to do is to follow the join us link on the homepage.  Here you will be guided to a form that you fill in.  You will then receive an email from the secretary welcoming you.  He may also ask you some further questions about your hockey experiences so we can point in the right direction within the club.

2. Do I have to sign up to the club via the website?

Yes.  If you wish to play or volunteer at any capacity then this is a must.  This is the clubs database and where all communications are sent from.

3. How do I log into the system?

Your welcome email will include details of how to complete the registration process.  Once this has been done please go to the club website home page and in the top right hand corner click on log in.  You will then be able to see members pages which are not available to non members.  You will also be able to see upcoming matches and select your availability for the coming weeks, making it easier for captains.

3. Are my details private and what happens if they change?

The system allows you to log in and change all relevant information.  If for example you changed email address and or house then you can change these yourself.  This is vitality important so that captains and volunteers have the correct information in case of any emernegncy and for selection of teams.

4. Can I be selected for a team if I am not signed up to the system?

No.  All members of the club have to be signed up to the system.  We use clubbuzz for all administrative purposes including team selection, insurance and subscriptions.  All communications are completed through clubbuzz via email.  So please check your spam box for the initial welcome email and make sure your computer system is updated so it knows it is not junk for future reference.  

5. My son / daughter is under 18 years old, do they receive emails?

All junior communications will be sent to the parents and child if you so choose, so parents can keep an eye on all emails.  All this is controlled by you on your log in page.

6. How do I order club kit?

We have sourced and agreed an new kit deal, which means Gloucester City Hockey Kit is changing, please see here for some examples.  To get your new kit (shirt & socks, included as part of your yearly subscriptions) before the season starts we as a club have to put our first order in by 1st August which means the club has to have received your order sizes and first payment of £50 before the 31st July.  This must be past to the Ladies or Mens club captain.  To help there will be sample sizes of kit and the ability to pay via cheque or cash on two summer league nights.  The 11th July and 23rd July at Kings School hockey pitch, Gloucester, from 6pm onwards.  You can just turn up to look and order your kit, you don’t need to be playing summer league.